Shipping policy
Shipping Policy
Last updated: July 2026
Thank you for choosing Berliy. We are committed to providing a reliable and convenient shipping experience for all customers.
Shipping Availability
We currently ship within the contiguous United States (the 48 mainland states).
We offer free standard shipping on all orders shipped within the contiguous United States.
At this time, we are unable to ship to:
- Alaska
- Hawaii
- Puerto Rico
- Guam
- U.S. Virgin Islands
- American Samoa
- Northern Mariana Islands
- Other U.S. territories and overseas locations
Orders placed with shipping addresses in these locations will not be processed.
Processing Time
All orders are processed within:
1–3 business days
after payment confirmation.
Orders are not processed or shipped on weekends or U.S. federal holidays.
Once your order has been shipped, you will receive a confirmation email containing tracking information.
Shipping Time
For orders shipped within the contiguous United States:
Standard Shipping
Estimated delivery time:
3–7 business days
Please note that delivery times are estimates and may vary depending on:
- Carrier delays
- Weather conditions
- Holiday periods
- Address verification requirements
- Other circumstances outside of our control
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with your tracking number.
You can use the tracking information to monitor your package delivery status.
Please allow 24–48 hours after receiving your shipping confirmation for tracking information to become active.
Shipping Address Accuracy
Customers are responsible for providing accurate and complete shipping information at checkout.
Please carefully review your:
- Name
- Shipping address
- Apartment or unit number
- Contact information
before completing your order.
If you notice an incorrect shipping address, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee changes after an order has entered the fulfillment process.
Lost, Delayed, or Damaged Packages
Once an order has been shipped, delivery is handled by the selected carrier.
If your package:
- Is significantly delayed
- Shows as delivered but cannot be located
- Arrives damaged
please contact us at:
within 7 days of the expected delivery date.
We will work with you to investigate the issue and provide appropriate assistance.
Incorrect or Undeliverable Addresses
If a package is returned to us due to:
- Incorrect address information provided by the customer
- Missing apartment/unit information
- Customer refusal of delivery
additional shipping costs may apply for reshipment.
If you choose not to have the order reshipped, the refund amount may be reduced by any shipping or return costs incurred.
Changes to This Shipping Policy
We reserve the right to update this Shipping Policy at any time.
Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions regarding shipping, please contact our customer support team:
Email: support@berliy.com